CRM and contact management
Keep every customer, lead, and contact in one searchable record instead of scattered across phones and notebooks.
SaaS · Monthly
Diiwan
One secure workspace for the whole business
Diiwan is an all-in-one business management platform for Somali businesses: CRM, sales, projects, finance, support, and WhatsApp campaigns in one workspace.
Most businesses in Somalia run on a mix of paper ledgers, WhatsApp threads, and spreadsheets that live on one person's laptop. Diiwan replaces that with a single workspace where customers, deals, projects, invoices, and conversations all sit in the same place.
Each business gets its own isolated workspace. Your data is not mixed with anyone else's, and you decide which staff member can see which part of the system.
Diiwan is a monthly subscription with no setup fee and no long-term contract, and support is available in Somali and English over WhatsApp.
What Diiwan covers
Sales pipeline
Track deals from first contact to closed, so you can see what is actually in progress rather than guessing.
Finance and invoicing
Issue invoices, quotations, and receipts, record payments and expenses, and see where the money went.
Project management
Plan projects, assign tasks to your team, set milestones, and follow delivery against the plan.
Support tickets
Capture customer problems as tickets so nothing gets lost in a WhatsApp thread nobody scrolled back through.
WhatsApp campaigns
Reach your customer list on the channel they already use, from inside the same system that holds the list.
Who Diiwan is for
- Businesses whose customer records currently live in phone contacts and WhatsApp
- Teams that invoice regularly and want quotations, invoices, and receipts in one trail
- Service and project businesses that need to track delivery, not just sales
- Owners who want one place to look instead of asking three staff members for numbers
Diiwan questions
What is Diiwan?
Diiwan is Rukun's all-in-one business management platform covering CRM, sales pipeline, projects, finance and invoicing, support tickets, and WhatsApp campaigns, all in one secure workspace.
Is my business data separate from other businesses?
Yes. Every business gets its own isolated workspace, and you control which staff members can access which parts of the system.
Can Diiwan be customized for how my business works?
Yes. Rukun can customize workflows, reports, users, and modules depending on your business needs.
Is support available in Somali?
Yes. Rukun supports Diiwan customers in both Somali and English with direct help through WhatsApp.
Ready to move your business into one workspace?
Talk to the Rukun team on WhatsApp and we will walk you through Diiwan and set it up for how your business actually works.
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