Legal

Privacy Policy

Last updated: January 2025

1. Introduction

Rukun ('we', 'our', 'us') is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights regarding your data.

2. Data We Collect

We collect information you provide directly (name, email, phone, business details), data generated by your use of our products (transactions, activity logs), and technical data (IP address, browser type, device information).

3. How We Use Your Data

We use your data to: provide and improve our services, process payments, send important service updates, provide customer support, and comply with legal obligations. We do not sell your data to third parties.

4. Data Storage & Security

Your data is stored on secure servers. We use industry-standard encryption and security measures to protect your information. Access is restricted to authorized personnel only.

5. Cookies

We use cookies to maintain your session and improve your experience. See our Cookie Policy at rukun.app/cookies for full details.

6. Data Retention

We retain your data for as long as your account is active or as required by law. You may request deletion of your data by contacting us.

7. Your Rights

You have the right to: access your personal data, correct inaccurate data, request deletion of your data, and opt out of non-essential communications.

8. Third-Party Services

We may use third-party services (payment processors, email providers) that have their own privacy policies. We are not responsible for their practices.

9. Contact

For privacy-related inquiries, contact us at info@rukun.app.