Privacy Policy
Last updated: January 2025
1. Introduction
Rukun ('we', 'our', 'us') is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights regarding your data.
2. Data We Collect
We collect information you provide directly (name, email, phone, business details), data generated by your use of our products (transactions, activity logs), and technical data (IP address, browser type, device information).
3. How We Use Your Data
We use your data to: provide and improve our services, process payments, send important service updates, provide customer support, and comply with legal obligations. We do not sell your data to third parties.
4. Data Storage & Security
Your data is stored on secure servers. We use industry-standard encryption and security measures to protect your information. Access is restricted to authorized personnel only.
5. Cookies
We use cookies to maintain your session and improve your experience. See our Cookie Policy at rukun.app/cookies for full details.
6. Data Retention
We retain your data for as long as your account is active or as required by law. You may request deletion of your data by contacting us.
7. Your Rights
You have the right to: access your personal data, correct inaccurate data, request deletion of your data, and opt out of non-essential communications.
8. Third-Party Services
We may use third-party services (payment processors, email providers) that have their own privacy policies. We are not responsible for their practices.
9. Contact
For privacy-related inquiries, contact us at info@rukun.app.